Privacy Policy
Privacy Policy
Last updated: June 2026
MoodWell ("we", "us", or "our") operates moodwell.us. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our site and the choices you have associated with that data.
Information We Collect
We collect several types of information in order to provide and improve our service:
- Personal identification information — name, email address, shipping address, phone number when you place an order or sign up for our email list.
- Payment information — processed securely through Shopify Payments / Stripe. We never store full payment card details on our servers.
- Usage data — IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via cookies and analytics tools.
- Email marketing — if you subscribe to our list, we store your email address and use it to send product updates, recipes, and promotional content. You may unsubscribe at any time.
How We Use Your Information
- To process and fulfill your orders
- To send transactional emails (order confirmation, shipping updates)
- To send marketing emails (only if you opted in)
- To improve our website and product offerings
- To comply with legal obligations
Cookies
We use cookies to enhance your experience, remember your cart, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some site features may not function properly without cookies.
Third-Party Services
We use the following third-party services that may collect data:
- Shopify — e-commerce platform and payment processing
- Google Analytics — website traffic analysis
- Klaviyo / Email service provider — email marketing
- Supliful — fulfillment partner for mushroom coffee products
Each third party has its own privacy policy governing data use.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, email us at hello@moodwell.us.
Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal data from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
Questions about this policy? Email us at hello@moodwell.us.